Non-Emergency Medical Transportation

Medical rides
done right.
Every time.

Classic Ryde provides NEMT, Medicaid, NHTD, and Access-A-Ride transportation across all five boroughs. Reliable, door-to-door, with drivers who understand the importance of every appointment.

Why patients trust us

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30+ Years in NYC Medical Transport

We’ve been serving Medicaid and medical patients since before ride-share existed.

Wheelchair-Accessible Vehicles (WAV)

Full WAV fleet for mobility-impaired passengers. Certified tie-down and securement equipment.

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24/7 Live Dispatch

A real person answers your call at any hour. No app required to book.

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Medicaid & Insurance Accepted

We work with Medicaid managed care organizations, NHTD waiver, and Access-A-Ride.

We serve every major medical transport program

From routine clinic visits to hospital discharge and dialysis — we cover every type of medically necessary trip.

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Medicaid NEMT

Non-emergency medical transportation for Medicaid recipients. Clinic visits, specialist appointments, lab work, and follow-ups covered.

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NHTD Waiver

Nursing Home Transition and Diversion waiver transportation. We help participants access community services and maintain independence.

Access-A-Ride

MTA’s paratransit program for individuals with disabilities. Wheelchair-accessible vehicles and door-to-door service available.

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NYC DOE & Special Ed

Transportation for students with special needs and IEP requirements. Safe, scheduled, and fully compliant with NYC DOE standards.

Booking medical transportation shouldn’t be complicated

We keep the process simple so you can focus on your health, not logistics. Same-day and advance scheduling available.

1

Call or Request Online

Call our 24/7 dispatch line or submit a ride request. We’ll confirm your eligibility and coverage in minutes.

2

Confirm Your Trip Details

We’ll verify your pickup address, destination, appointment time, and any special needs (wheelchair, ambulatory assist, etc.).

3

We Send Your Driver

A TLC-licensed, trained driver arrives at your door at the scheduled time. No waiting outside, no confusion.

4

Door-to-Door Service

Your driver takes you directly to your medical facility and can arrange your return trip as well.

Schedule Your Ride

Call us 24/7 or complete this form and our team will reach out to confirm your booking.

Call to Book Now →

Available 24 hours · 7 days a week · All boroughs

All five boroughs.
One call.

We dispatch from multiple hubs so we can reach you faster, no matter which borough you’re in.

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Queens

Primary hub. Sunnyside, Jackson Heights, Jamaica, Flushing, Astoria, and surrounding neighborhoods.

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The Bronx

Full coverage including South Bronx, Fordham, Pelham Parkway, Co-op City, and medical corridor.

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Brooklyn

Flatbush, Crown Heights, East New York, Bay Ridge, Sunset Park, Canarsie, and all Brooklyn zip codes.

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Manhattan

All Manhattan hospitals and medical centers including NYU Langone, Mount Sinai, Columbia, and NewYork-Presbyterian.

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Staten Island

Full borough coverage with connections to major SI medical facilities and ferry terminal.

We bill directly so you don’t have to

For eligible passengers, Classic Ryde handles all billing and authorization directly with Medicaid and program administrators. No out-of-pocket surprises.

  • New York State Medicaid
  • Medicaid Managed Care (Healthfirst, Fidelis, Emblem, MetroPlus, etc.)
  • NHTD Waiver Program
  • MTA Access-A-Ride (AAR)
  • NYC Department of Education
  • Private pay accepted for all trip types
Medicaid Eligible?

We verify your eligibility instantly

Call us with your Medicaid ID and we’ll confirm your eligibility and transportation benefit before your first trip. No paperwork for you to handle.

NHTD Waiver

Community-based services transport

We’re experienced with NHTD waiver transportation requirements. Our coordinators ensure your trips are authorized and compliant.

Private Pay

Flat rates, no surge pricing

For non-Medicaid passengers, we offer transparent flat-rate medical transportation. No hidden fees, no dynamic pricing.

What patients and families ask us

How far in advance do I need to schedule?

We recommend at least 24 hours for scheduled trips, but we accommodate same-day requests when possible. For recurring appointments (dialysis, PT, etc.), we set up standing schedules so you never have to call every week.

Do you provide wheelchair-accessible vehicles?

Yes. We have a dedicated WAV fleet with certified tie-down and securement equipment. All WAV drivers are trained in proper passenger assistance procedures. Please specify when booking.

Can a family member or attendant ride with the patient?

In most cases, yes. Medicaid allows a companion or attendant to accompany the patient at no additional charge. Please inform us when booking so we can ensure appropriate vehicle capacity.

What if my appointment runs late?

Our dispatch team monitors scheduled return trips. If you’re running late, call us and we’ll adjust your return pickup at no penalty. We understand medical appointments don’t always run on time.

Is Classic Ryde licensed for Medicaid transportation?

Yes. Classic Ryde is a fully licensed TLC livery base authorized to provide Medicaid NEMT in New York City. All drivers are TLC-licensed and vehicles meet NYC Medicaid transportation requirements.

Do you serve patients outside of Queens?

Absolutely. We serve all five boroughs and can transport patients to medical facilities anywhere in the NYC metro area, including New Jersey and Long Island when medically necessary.

Your ride to better health
starts with one call.

Our dispatch team is available 24 hours a day, 7 days a week. No app needed — just call and we’ll take care of the rest.

Medicaid · NHTD · Access-A-Ride · Private Pay · All Boroughs